Terms & Conditions

All Hallows’ Eve LRP attendees, whether having purchased a ticket (‘players’) or having been invited as volunteers (‘crew’), agree to abide by the following terms and conditions in purchasing a ticket and / or attending the event:
 

I. Tickets

• Ticket-purchasing attendees (‘players’) agree to pay their ticket deposit (£40.00) within 7 days of receipt of the ticket payment information in order to secure their player space. No player space will be allocated until receipt by the game runner of this deposit. Deposits are non-refundable.
   

• Players agree to pay the remainder of the ticket price (£55.00, unless provided concession) within approximately 3 months (by 17 June 2025 is offered a ticket in the initial allocation, or by the deadline set in email provided if offered a ticket at a later stage) of paying their deposit, unless given consent by the game runner to pay over an extended period. Failure to do so will result in the loss of their allocated player space and deposit.
   

• The remainder of a player’s ticket cost sans deposit (£55.00, unless provided concession) is refundable until 1st August 2025 (approximately 13 weeks before the event), after which the ticket becomes non-refundable.
   

• Tickets are allowed, with game runner consent, to be re-sold to new players.
   

• In purchasing a concession ticket, players agree to provide evidence of their disclosed concession type if requested to do so by the game runner. Failure to provide adequate evidence will require the player to purchase a full-priced ticket in order to attend.
   

II. Attendee Conduct

• All attendees agree to abide by the rules, brief, conduct, and kit requirements outlined in the event gamebook, with specific attention given to the Conduct policy regarding out-of-character behaviour.
   

• The game runner reserves the right to expel any attendee in response to their conduct, be it verbal, physical, or otherwise, should said attendee’s conduct contravene the event’s Conduct policy. If the attendee purchased a ticket, no refund will be given in the event of expulsion. Any attendee who refuses to leave the venue when asked to do so will incur police involvement.
   

III. Accidents and Injuries

• The game runner, crew, and venue accept no liability for accidents or injuries sustained by attendees at the event that are caused by attendee behaviour.
   

• The game runner, crew, and venue accept no liability for accidents or injuries sustained by attendees at the event that are caused by the state of the venue.
   

• The game runner, crew, and venue accept no liability for accidents or injuries caused by allergies, disabilities, or other health conditions.

 

IV. Venue

1. Any accidental damage to the venue or its property will be covered by the game runner, their deposit, and their event insurance, regardless of the party responsible for said damage.
    

2. Any intentional, reckless, or malicious damage to the venue or its property will be reimbursed by the party who caused the damage. The game runner reserves the right to pursue reimbursement for such damage from the party responsible.
    

V. Other

• The game runner, crew, and venue accept no liability for any damage to or loss of personal property brought to the premises by attendees.
   

• Attendees agree to provide proof of age in the form of a valid photo ID if requested to do so by the game runner. Anyone found to have acquired a ticket whilst being under the age of 18 will be refused entry to the event and required to leave without refund.